New Technology: The Projected Total Economic Impact™ Of Google Cloud Contact Center AI

When customer experience is key, slowdowns caused by forms, IVRs, and digital chat can be costly. Learn how businesses saved costs and improved customer experience with Contact Center AI.

What you’ll learn in this new commissioned study conducted by Forrester Consulting:

  • Why businesses say their traditional contact center tools introduced challenges
  • How Google’s Contact Center AI overcomes these challenges
  • What effect the switch had to their financial and productivity investments
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Agenda

  • 8:30 AM–9:30 AM
    Registrations
  • 9:30 AM–9:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–1:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–1:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–2:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–3:40 PM
    Happy hour

Agenda

Track 1

Track 2

  • 8:30 AM–09:30 AM
    Registrations
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ

Track 1

Track 2

Track 3

  • 8:30 AM–09:30 AM
    Registrations
    Registrations
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ

ALL DAY TRACKS

Day 1 Agenda

  • 8:30 AM–09:30 AM
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–01:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–01:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–02:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–03:40 PM
    Happy hour

Day 2 Agenda

  • 8:30 AM–09:30 AM
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–01:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–01:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–02:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–03:40 PM
    Happy hour

Day 3 Agenda

  • 8:30 AM–09:30 AM
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–01:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–01:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–02:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–03:40 PM
    Happy hour

Speakers

Firstname Lastname

Developer Advocate of Machine Learning,

Google Cloud

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Nulla quis lorem ut libero malesuada feugiat. Proin eget tortor risus. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Curabitur non nulla sit amet nisl tempus convallis quis ac lectus. Vivamus suscipit tortor eget felis porttitor volutpat.Curabitur non nulla sit amet nisl tempus convallis quis ac lectus. Mauris blandit aliquet elit, eget tincidunt nibh pulvinar.

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

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Three-promo module. 40 characters max = two lines max on mobile.

h3 headline 30 characters max

Donec rutrum congue leo eget malu suada. Praesent sapien massa, creallis sollicitudin malesuada euse consecturuer.

h3 headline 30 characters max

Donec rutrum congue leo eget malu suada. Praesent sapien massa, creallis sollicitudin malesuada euse consecturuer.

h3 headline 30 characters max

Donec rutrum congue leo eget malu suada. Praesent sapien massa, creallis sollicitudin malesuada euse consecturuer.

Two-promo module. 40 characters max = two lines max on mobile.

h3 headline 30 characters max

Donec rutrum congue leo eget malu suada. Praesent sapien massa, creallis sollicitudin malesuada euse consecturuer.

h3 headline 30 characters max

Donec rutrum congue leo eget malu suada. Praesent sapien massa, creallis sollicitudin malesuada euse consecturuer.

One-promo module. 40 characters max = two lines max on mobile.

h3 headline 30 characters max

Donec rutrum congue leo eget malu suada. Praesent sapien massa, creallis sollicitudin malesuada euse consecturuer.

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