ТОР-3 примера использования голосовых ботов от Google


27 ноября 2020.
12:00–13:00 UTC +2
Google Meet

Может ли робот заменить человека? Умеет ли робот слышать и даже слушать сегодня?

«Робот не способен на эмпатию», – скажите вы. Но ведь робот не подвержен «выгоранию», в отличие от персонала вашего отдела продаж, и ему не грозит «шаблонность» и «заскриптованность» вашей поддержки.

Существует ли модель, в которой искусственный интеллект мог бы взять на себя часть рутинной работы, был бы умнее классического IVR и при этом – экономически выгодным?

«Существует ли модель…?» – это Good вопрос и на него есть OK ответ.

Во время вебинара будут рассмотрены следующие темы:

  • Возможности Google Cloud Contact Center AI.
  • Примеры кейсов: продажи, сервис и лояльность клиентов.
  • Ключевые возможности и ошибки при внедрении голосовых ботов.
 
Дата – 27 ноября 2020

Время – 12:00 (UTC +2:00)
Продолжительность – 60 минут

Спикеры:
  • Сергей Гринчевский – Field Sales Representative - Google Cloud
  • Валентин Касюн – CEO компании GoodOK.ai
Вебинар будет полезен руководителям отделов продаж, отделов поддержки клиентов, а также всем, кто интересуется темой оптимизации, автоматизации и внедрением лучшего опыта обслуживания и продаж.
November 27, 2020
12:00–13:00 UTC +2
Google Meet
to be confirmed
to be confirmed, to be confirmed

Agenda

  • 8:30 AM–9:30 AM
    Registrations
  • 9:30 AM–9:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–1:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–1:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–2:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–3:40 PM
    Happy hour

Agenda

Track 1

Track 2

  • 8:30 AM–09:30 AM
    Registrations
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ

Track 1

Track 2

Track 3

  • 8:30 AM–09:30 AM
    Registrations
    Registrations
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ

ALL DAY TRACKS

Day 1 Agenda

  • 8:30 AM–09:30 AM
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–01:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–01:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–02:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–03:40 PM
    Happy hour

Day 2 Agenda

  • 8:30 AM–09:30 AM
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–01:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–01:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–02:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–03:40 PM
    Happy hour

Day 3 Agenda

  • 8:30 AM–09:30 AM
    Registrations
  • 9:30 AM–09:40 AM
    Opening Keynote: Lorem ipsum dolor sit
    Firstname Lastname, Position, Company XYZ
  • 9:40 AM–10:00 AM
    Pushing the limits of BigQuery with Kabam
    Firstname Lastname, Position, Company XYZ
  • 10:00 AM–10:40 AM
    Fast analytics at scale with Google BigQuery
    Speaker: Name, Title, Organization
  • 10:40 AM–11:00 AM
    Break
  • 11:00 AM–11:20 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:20 AM–11:40 AM
    Session Title
    Speaker: Name, Title, Organization
  • 11:40 AM–12:40 PM
    Lunch
  • 12:40 PM–01:00 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:00 PM–01:20 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:20 PM–01:40 PM
    Session Title
    Speaker: Name, Title, Organization
  • 1:40 PM–02:40 PM
    Closing keynote: Lorem ipsum dolor sit
    Speaker: Name, Title, Organization
  • 2:40 PM–03:40 PM
    Happy hour

Speakers

Firstname Lastname

Developer Advocate of Machine Learning,

Google Cloud

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Nulla quis lorem ut libero malesuada feugiat. Proin eget tortor risus. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Curabitur non nulla sit amet nisl tempus convallis quis ac lectus. Vivamus suscipit tortor eget felis porttitor volutpat.Curabitur non nulla sit amet nisl tempus convallis quis ac lectus. Mauris blandit aliquet elit, eget tincidunt nibh pulvinar.

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Firstname Lastname

Customer Engineer,

Google Cloud

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Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.


Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.


Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.


Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.


Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.


Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.


Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

Firstname Lastname

Customer Engineer,

Google Cloud

Lorem ipsum dolor sit amet consectetur adipisicing elit. Voluptates tempore reiciendis ipsa beatae. Inventore officia amet, earum aliquid velit hic! Dicta minima repellat minus sapiente laborum, nesciunt ad voluptate perferendis.

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h3 headline 30 characters max

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h3 headline 30 characters max

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Two-promo module. 40 characters max = two lines max on mobile.

h3 headline 30 characters max

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h3 headline 30 characters max

Donec rutrum congue leo eget malu suada. Praesent sapien massa, creallis sollicitudin malesuada euse consecturuer.

One-promo module. 40 characters max = two lines max on mobile.

h3 headline 30 characters max

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